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Frequently Asked Questions
Hopefully these FAQs help, but in the case they don’t feel free to contact us.
What if I only want some of the tools you offer?
No problem! We charge just one flat fee that gives you access to our entire suite of tools. At any time, you can activate or deactivate the tools you want or don’t want.
Can I add some of my existing employee experience tools to OfficeAccord?
Absolutely! We want OfficeAccord to be your employee’s one-stop-shop for all things employee experience related. You can create a “custom” tool that links to your existing tool (discount program, employee resource, etc.) which will show up on the left side bar. Simply add a module title, choose your icon and add the URL link.
How much overhead is managing this tool going to require?
Don’t take it from us, take it from Harvard University who is has 15k employees accessing the tool.
“Overhead has been less than 2 hours per month.” – Esther Vegh, Director of HR Communications, Harvard University
Can I post to more than one location?
Yes, as long as you have been assigned to the other locations besides your primary location.
How are users authenticated?
Someone needs to authorize that the people with access to the tool are indeed a part of your organization. There are two ways to do this.
1. via Active Directory (SAML2.0) which basically cross-checks with your existing office directory to ensure the user is an active employee
2. we offer a process where you create the user individually or with a mass user upload file.
Is the onboarding easy to set up?
Who is responsible for hosting and securing the tool?
OfficeAccord takes care of all the hosting and security so it adds no overhead for your IT Team. We host with Microsoft Azure and SHA-2 data encryption both in transit and at rest. We needed out on our security and hosting policy which is explained here in more detail in case you want to check it out.
Can I use this tool in multiple office locations?
Yep! It was built to support multiple office locations. Users and data are segregated so a user only sees relevant posts based not only on location, but also department and job function. A user can also be assigned to more than one location, department and/or job function.
Can I use the tool before I buy it?
Absolutely! Our Basic plan allows you and an unlimited amount of your users to try the tool. Use it absolutely free up to 1,000 interactions.